Privacy Policy

This Privacy Policy (“Policy”) outlines how the Platform collects, uses, maintains, and discloses information about its users. It also describes the practices we apply to such user information, including users’ privacy rights and choices regarding their information. This Policy applies to all users of the Platform, referred to as “Learners,” “You,” or “Your.”

By accessing and using the Platform, providing Your Personal Information, or indicating Your agreement when prompted, You consent to the collection, use, and disclosure of information as described in this Policy and the Terms of Use. We disclaim all liabilities arising from this consent. If You disagree with any part of this Policy or the Terms of Use, You should not access or use the Platform and must leave the Platform immediately. If any information You provide or upload violates the terms outlined in this Policy or the Terms of Use, we may delete such information and revoke Your access without incurring any liability. Capitalized terms not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully before accessing our Platform or using any services or products offered. If you have any questions, please contact us using the contact information below.

PERSONAL INFORMATION

“Personal Information” refers to information that identifies a Learner, such as first and last name, identification number, email address, age, gender, location, photograph, and/or phone number provided at registration or at any point thereafter on the Platform.

“Sensitive Personal Information” includes (i) passwords and financial data (excluding the last four digits of credit/debit card numbers), (ii) health data, (iii) official identifiers (such as biometric data, Aadhar number, social security number, driver’s license, passport, etc.), (iv) information about sexual life, sexual identifiers, race, ethnicity, political or religious beliefs or affiliations, (v) account details and passwords, or (vi) other data categorized as ‘sensitive personal data’ or ‘special categories of data’ under applicable Data Protection Laws, such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the General Data Protection Regulation (GDPR), or the California Consumer Privacy Act (CCPA).

The term ‘Personal Information’ may also include ‘Sensitive Personal Information’ as appropriate depending on the context.

INFORMATION WE COLLECT

We may collect both personal and non-personal identifiable information from You through various methods, including but not limited to when You visit or register on our Platform and in connection with other activities, services, features, or resources made available on the Platform. However, please note the following:

We only request Personal Information when it is truly necessary, such as when You register for Content on the Platform.
We do not share Your Personal Information with anyone except as required by applicable laws, to develop our products and services, or to protect our rights.
We do not store Personal Information on our servers unless it is required for the ongoing operation of the Platform.

Personal Identifiable Information: We may collect personal identifiable information such as Your name and email address to enable Your access to the Platform and the services/products offered. Personal identifiable information is collected only when voluntarily submitted by You. You have the option to refuse providing such information; however, this may prevent You from accessing services or products or engaging in certain activities on the Platform.

Non-Personal Identifiable Information: When You interact with the Platform, we may collect non-personal identifiable information, such as browser details, language preferences, referring sites, the date and time of user requests, operating systems, Internet service providers, and other similar information.

Cookies: To improve User experience, our Platform may use “cookies.” A cookie is a small string of data that a website stores on a visitor’s computer, and the browser sends back to the website during future visits for record-keeping purposes. You may choose to set Your browser to refuse cookies or to notify You when cookies are being sent. However, please note that some parts of the Platform may not work as intended if cookies are disabled.

YOUR CHOICES

Limit the Information You Provide: You always have the option to control the information You provide to us, including the ability to update or delete Your information. However, please note that withholding certain information may limit Your access to the Platform or its features, either partially or fully. For example, information required during registration on the Platform.

Limit the Communications You Receive from Us: You can choose the type of communications You receive from us. However, certain communications related to legal or security matters, such as changes to legal agreements, may be required and cannot be opted out of.

Reject Cookies and Other Similar Technologies: You may reject or remove cookies from Your web browser by adjusting the settings. While You can always change the default browser settings to block cookies, please note that rejecting or disabling cookies may prevent some services or features of the Platform from functioning properly or being available to You.

YOUR RIGHTS

In general, all Learners have rights as outlined in this section. Depending on your location, you may also have specific rights regarding your Personal Information as defined by the laws of the country you are in. For a better understanding of Your rights, please refer to the “Country-Specific Additional Rights” section below.

As a Learner, you can exercise these rights through the options provided on the Platform once you are logged in. If you encounter issues or need further clarification, please contact us using the contact information in the ‘Grievances’ section below, and we will address your concerns as required by applicable laws.

Right to Confirmation and Access: You have the right to confirm the existence of your Personal Information and to access the data we hold about you, along with supporting details.

Right to Correction: You may request the correction of any inaccurate Personal Information, and You can ask us to update any incomplete or outdated information.

Right to be Forgotten: Under certain circumstances, You have the right to restrict or prevent the ongoing disclosure of your Personal Information.

Right to Erasure: If You wish to withdraw or remove your Personal Information from our Platform, You can request the erasure of your data. Please note that such removal will permanently erase all of your Personal Information (except as outlined in this Policy) and may lead to the deletion of Your account on the Platform, which cannot be undone.

Remember, you are entitled to exercise these rights only with respect to your own information, including Personal Information, and not for other Learners. Additionally, when we receive requests via email (as detailed in the ‘Grievances’ section), we may need to ask for additional information to verify your identity in relation to the Platform and the request.

PROTECTION OF YOUR INFORMATION

We take all reasonable measures to protect against unauthorized access, use, alteration, or destruction of Personal Information and other data on the Platform. The disclosure of such information is limited to:

Our employees, contractors, and affiliated organizations who need access to such information to process it on our behalf or provide services available on our Platform, and who have agreed not to disclose it to others.
A response to court orders, or other legal or governmental requests. We may also disclose such information when we believe in good faith that the disclosure is necessary to:
- Comply with laws, regulations, court orders, or government and law enforcement requests;
- Protect and defend a third party’s or our rights and property, or ensure the safety of our users, employees, or others; or
- Prevent, detect, investigate, and take action against criminal activity, fraud, and misuse of our Platform, and enforce our Terms of Use or other policies.

To the extent allowed by law, we will make an effort to notify You in advance before disclosing Your information in response to such requests.

THIRD-PARTY WEBSITES

You may encounter links to third-party websites or services, including those of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the content or practices of these websites, and we are not responsible for how they handle your information. These websites may change their content frequently and have their own terms of use and privacy policies. Browsing and interacting on any website, including those linked to our Platform, is governed by the terms and policies of those sites.

GRIEVANCES:

If you have any questions about this Policy, wish to exercise your rights, concerns about privacy, or grievances, please feel free to reach out to us at shibbirahmed045@gmail.com

COUNTRY-SPECIFIC ADDITIONAL RIGHTS

TERMS APPLICABLE IF YOU ARE AN INDIAN RESIDENT

Your Rights: If you are located in India, you may have the following rights under the Personal Data Protection Bill (PDPB) when it becomes a legislation. All requests can be made by using the option provided to you within the Platform upon your login. You may also write to us as stated in the “Grievances” section above, and we will address your concerns to the extent required by law.

Right to Confirmation and Access: You have the right to get confirmation and access to your Personal Information that is with us along with other supporting information.
Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.
Right to Data Portability: You have the right to ask that we transfer the Personal Information you gave us to another organization, or to you, under certain circumstances.
Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.
Right to Erasure: If you wish to withdraw/remove your Personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform. However, please note that such erasure will remove all your Personal Information from our Platform (except as specifically stated in this Policy) and may result in deletion of your account on the Platform permanently, and the same will not be retrievable.

TERMS APPLICABLE IF YOU ARE A RESIDENT OF UNITED KINGDOM (UK), A EUROPEAN UNION (EU) COUNTRY OR EUROPEAN ECONOMIC AREA (EEA)

Your Rights: If you are located in the United Kingdom (UK) or European Union (EU) or European Economic Area (EEA), you have the following rights under the UK and EU General Data Protection Regulation (GDPR) respectively. All requests should be sent to the address noted in the “Grievances” section above, and we will fulfil requests to the extent required by applicable law.

Right to Access Your Personal Information: You have the right to receive confirmation as to whether or not Personal Information concerning you is being processed and, where that is the case, access to the Personal Information can be sought.
Right to Rectification: Our goal is to keep your Personal Information accurate, current, and complete. Please contact us if you believe your information is inaccurate or incomplete.
Right to Erasure: In some cases, you have a legal right to request that we erase your Personal Information.
Right to Object to Processing: You have the right to object to our processing of your Personal Information under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Make a Complaint to a Government Supervisory Authority: If you believe we have not processed your Personal Information in accordance with applicable provisions of the GDPR, we encourage you to contact us at the email address provided in the ‘Grievances’ section above. You also have the right to make a GDPR complaint to the relevant Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities is available at: Supervisory Authority List. If you need further assistance regarding your rights, please contact us using the contact information provided below, and we will consider your request in accordance with applicable law. You can identify the supervising authority of your concern by visiting the link provided.
Right to Not Be Subject to Automated Decision-Making, Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning you.

We collect and process Personal Information about you only where we have a legal rationale to do so. Specific legal rationale applied for the same will depend on the type of Personal Information collected and the context in which the same is being processed, including the Services involved.

TERMS APPLICABLE IF YOU ARE A CALIFORNIA STATE RESIDENT

If you are a California state resident, then you have the following rights to the extent, and in the manner, set out in the CCPA:

The right to access the Personal Information that we hold on you;
The right to know what Personal Information we intend on collecting from them before the point of collection;
The right to opt in or out of marketing, analytics, and other similar activities;
The right to equal services without discrimination; and
The right to request deletion of Personal Information.

CCPA NOTICE AT COLLECTION:

For the purposes of the California Consumer Privacy Act (CCPA), we collect the following categories of Personal Information from you:

Identifiers: These may include your name, email address, mobile number, username, unique personal identifier, and Internet Protocol (IP) address. We use Identifiers as described in the “How We Use and Share the Information Collected” section of this Policy, such as your name, contact details, and device identifiers.
Characteristics of Personal Information as described in the California Customer Records statute: This includes your name, email address, username, unique personal identifier, and gender. We use these categories of Personal Information as outlined in the “How We Use and Share the Information Collected” section of this Policy.
Internet or Other Electronic Network Activity Information: We collect cookies, and automatically receive information from your browser and device, such as the date and time of your visit to the Platform, your location, IP address, domain server, browser type, access time, and data about the pages you visit on the Platform. We use this information as described in the “How We Use and Share the Information Collected” section.
Geolocation Data: We may collect your IP address and use this information as described in the “How We Use and Share the Information Collected” section.
Audio, Electronic, Visual, or Similar Information: We may collect your profile picture or other audio/visual information uploaded as content to the Platform. This information is used as explained in the “How We Use and Share the Information Collected” section.
Inferences: We may make inferences based on the Personal Information collected, such as predicting your likelihood of retention or attrition. These inferences are used as described in the “How We Use and Share the Information Collected” section.

CCPA DATA PRACTICES DURING THE LAST 12 MONTHS:

Over the past 12 months, we have collected the following categories of Personal Information:

Identifiers
Characteristics of Personal Information as per the California Customer Records statute
Internet or Other Electronic Network Activity Information
Geolocation Data
Commercial Information
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information
Inferences

Categories of sources from which Personal Information has been collected include you and our payment processors.

Business and Commercial Purposes for Collecting Personal Information: We have collected these categories of Personal Information for the following purposes:

Operating the Platform
Providing our Services to you
Fulfilling our Terms and Conditions and contracts
Ensuring the privacy and security of our Platform and Services
Managing our relationships with you
Communicating with you
Analyzing use of the Platform and Services
Enhancing your experience
Tracking visits to the Platform
Providing a more personalized and interactive experience
Usage analytics

Personal Information Sold: We have not sold any categories of Personal Information during the past 12 months.

Personal Information Disclosed for Business Purposes: We have disclosed the following categories of Personal Information for business purposes in the last 12 months:

Identifiers
Characteristics of Personal Information as per the California Customer Records statute
Internet or Other Electronic Network Activity Information
Geolocation Data
Commercial Information
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information
Inferences

These categories of Personal Information were disclosed to the following third parties:

Corporate parents, subsidiaries, and affiliates
Advisors (accountants, attorneys)
Service providers (data analytics, data storage, mailing, marketing, platform administration, technical support)
Operating systems and platforms

CONSUMER RIGHTS AND REQUESTS UNDER THE CCPA:

Under the CCPA, you have the right to request that we:

Disclose what Personal Information we collect, use, disclose, and sell.
Delete certain Personal Information that we have collected or maintained.

You can submit these requests as described below, and we will honor them where applicable.

Request to Know: As a California resident, you can request the following information:

The specific pieces of Personal Information we have collected about you.
The categories of Personal Information we have collected.
The categories of sources from which the Personal Information was collected.
The categories of Personal Information we have sold, and the third parties to whom the information was sold.
The categories of Personal Information we disclosed for business purposes, and the third parties to whom the information was disclosed.
The business or commercial purposes for collecting, disclosing, or selling your Personal Information.
The categories of third parties with whom we share your Personal Information.

Our response will cover the 12-month period preceding our receipt of a verifiable request.

Request to Delete: As a California resident, you have the right to request the erasure or deletion of certain Personal Information collected or maintained by us. We will delete your Personal Information and ask our service providers to do the same. However, there may be exceptions under the law.

Submitting a Request:

Submission of Instructions: You can submit a request via email (as provided in the “Grievances” section above) or by mail to the address provided in our Terms of Use or Platform page.
Verification Process: We are required to verify the identities of individuals submitting requests. To do so, we will compare the information provided with what we already have. If we cannot verify your identity, we may deny the request.

Authorized Agents: Authorized agents can submit requests on your behalf. If you use an authorized agent, we may require you to:

Provide signed permission for the agent to act on your behalf.
Verify your identity directly with us.
Confirm that you gave permission for the agent to submit the request.

Excessive Requests: If requests are manifestly unfounded or excessive (for example, due to their repetitive nature), we may charge a reasonable fee or refuse to act on the request.

CCPA Non-Discrimination: You have the right not to be discriminated against for exercising the rights provided under the CCPA. We do not offer financial incentives or price/service differences, and we do not discriminate against Users for exercising their rights under the CCPA.